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Privacy policy

Last updated: March 2026

This Privacy Policy describes how NOIR MYSTIQUE ("we", "us", "our") collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise interact with us (the "Services").

By using our Services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect personal information depending on how you interact with us.

Information you provide directly:

  • Name, email, phone number
  • Billing and shipping address
  • Payment confirmation details
  • Account login details (if applicable)
  • Messages and customer support requests

Shopping activity:

  • Products viewed
  • Items added to cart or wishlist


2. Automatically Collected Information

We may collect data automatically using cookies and similar technologies, including:

  • IP address
  • Device and browser type
  • Pages visited and actions taken

This helps us improve your experience and optimize our website.


3. Information from Third Parties

We may receive information from:

  • Shopify (our e-commerce platform)
  • Payment providers (for secure payment processing)
  • Marketing and analytics partners

We are not responsible for the privacy practices of third parties.


4. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Manage your account
  • Provide customer support
  • Send updates about orders and services
  • Improve website performance
  • Send marketing communications (if you opt in)
  • Prevent fraud and ensure security


5. Cookies

We use cookies to:

  • Improve website functionality
  • Analyze user behavior
  • Personalize content and ads

You can disable cookies in your browser settings, but some features may not work properly.


6. Sharing of Information

We may share your data with:

  • Payment processors
  • Shipping and logistics partners
  • Shopify and service providers
  • Marketing partners

We may also disclose information if required by law or to protect our business.

We do not sell your personal information.


7. User Content

If you leave reviews or public content, it may be visible to others.
We are not responsible for how others use this information.


8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy policies or practices.


9. Data Security

We take reasonable measures to protect your data, but no system is 100% secure.
You are responsible for keeping your account information safe.


10. Data Retention

We keep your data only as long as necessary:

  • To fulfill orders
  • To comply with legal obligations
  • To resolve disputes


11. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent
  • Opt out of marketing

To exercise your rights, contact us at:
maison.noir.mystique@gmail.com


12. International Data Transfers

Your data may be processed outside your country, including Indonesia, the United States, or other jurisdictions where our partners operate.


13. Children’s Data

Our Services are not intended for individuals under 16 years old.
We do not knowingly collect data from children.


14. Updates

We may update this Privacy Policy at any time.
The latest version will always be posted on our website.


15. Contact

For any questions, please contact us:
maison.noir.mystique@gmail.com

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Corsets — Amour
Size Waist (cm) Bust (cm)
XXS 55–60 70–75
XS 60–65 75–80
S 65–70 80–85
M 70–75 85–90
L 75–80 90–95
XL 80–85 95–100
XXL 85–90 100–105
XXXL 90–95 105–110
Choose size by waist first. Lace-up allows 5–15 cm adjustment.
Short Corsets — Scarlet
Size Waist (cm) Bust (cm)
XXS 50–55 70–75
XS 55–60 75–80
S 60–65 80–85
M 65–70 85–90
L 70–75 90–95
XL 75–80 95–100
XXL 80–85 100–105
XXXL 85–90 105–110
4XL 90–95 110–115
Choose size by waist first. Lace-up allows 5–15 cm adjustment.
Silk Sets — Mystique
Size Waist (cm) Height (cm)
S 68 150–160
M 72 160–170
L 76 165–175
If between sizes — choose the larger size.
Long Silk Skirts — Mystique
Size Waist (cm)
EU 34 (XS) 64–68
EU 36 (S) 68–72
EU 38 (M) 72–76
EU 40 (L) 76–82
If between sizes — choose the larger size.
Silk Trousers — Mystique
Size Waist (cm) Length (cm)
XS 60–64 105
S 65–69 109
Other sizes available via pre-order on WhatsApp.

Worldwide Shipping

We ship directly from Bali. All orders are processed as international deliveries and handled by trusted courier partners, including DHL, to ensure a fast and reliable service worldwide.

Processing Time
Orders are processed within 1–2 business days.
Made-to-measure pieces are individually crafted within 3–7 business days.

Delivery Time
Worldwide: 2–10 business days
Bali: Same-day or next-day delivery (complimentary)
For delivery within Bali, please contact us directly.

Shipping to certain destinations may be limited or subject to adjusted rates.

Complimentary Shipping
Complimentary worldwide shipping is available on orders over $500.

Once your order has been dispatched, you will receive a tracking link via email.

Duties & Taxes
Import duties and taxes may apply depending on your country and are the responsibility of the customer.

Delays
Delivery times may be affected by circumstances beyond our control, including customs processing, weather conditions, or transportation disruptions. In such cases, we will keep you informed and assist where possible.

Shipping Address
Please ensure that your shipping details are correct before completing your order. We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses.

Доставка по России

Оформление заказов для клиентов из России осуществляется через персонального менеджера в WhatsApp или Direct.

Изделия по индивидуальным меркам доступны к заказу и изготавливаются в течение 3–7 рабочих дней, не включая сроки доставки.

Готовые изделия отправляются со склада в Санкт-Петербурге и доставляются по России службой СДЭК или другой выбранной службой доставки. Стоимость доставки рассчитывается и оплачивается отдельно.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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PRIVACY POLICY
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